A Mercedes-Benz store in Sandown has been crowned the Retailer of the Year for 2020 and 2021.

The company was chosen as the best Mercedes-Benz retail group in the UK for its “outstanding performance in every area of the business” over the past two years.

The award was presented at a special ceremony hosted by TV celebrity Dermot O’Leary at Mercedes-Benz World in Weybridge, Surrey, where Sandown representatives received the trophy and were also praised for their achievements in customer services and new car sales.

Gary Savage, Managing Director, Mercedes-Benz Cars UK, said: “Sandown has a strong and committed management team with a customer-centric approach to delivering excellent service.

“Our retail partners are a vital part of our success in the UK and as the industry continues to experience real change, I’m delighted that they are embracing the challenges and continuing to offer our customers an exceptional experience.”

During 2021, Sandown strengthened its presence across southern England with the acquisition of Mercedes-Benz Retailers in Newbury and Epsom and the opening of a brand new Mercedes-Benz Aftersales Van Centre in Poole.

The additional sites joined existing locations in Basingstoke, Dorchester, Farnborough, Guildford, Hindhead, Poole and Salisbury.

It’s not the first time that Sandown has been recognised by the manufacturer as they won Aftersales Team of the Year in 2019, New Car Sales Team of the Year in 2018 and Best Customer Service Team in 2016.

Commenting on the latest award, Gavin McAllister, Managing Director of Sandown, said it was an “extraordinary moment” for the company and his colleagues.

Gavin added: “Sandown’s recognition by our partners at Mercedes-Benz Cars UK as Retailer of the Year is testimony to the hard work and dedication of each member of the Sandown team.

“I truly believe that it’s the accumulation of our combined and consistent efforts each day that has delivered the performance and unlocked this success, and I am deeply grateful for the care, commitment, passion and focus of my colleagues across the business.

“As a business that is completely dedicated to the Mercedes-Benz brand, this award means a great deal to all of us on the team.”

“This award is a special achievement that coincides with the strengthening of Sandown’s partnership with Mercedes-Benz with the addition of our new sites that increases our locations to ten and our workforce to more than 500 employees.

“We are intensely focused on maximising the significant opportunities provided by our increased scale - I’m confident that there are exciting times ahead for Sandown.”