Forging Flexible Futures in the Heart of London’s Insurance Industry

As a small support services company operating in the niche space of the Lloyd’s insurance market, Belvedere Mead has always recognised this advantage, and have been a leading force in providing flexible and remote working to those that were unable to commit to a full-time position in the City.  

This shift to allowing home based working (work from home), known as hybrid working, has for many become the new normal. Whilst at first glance it may seem ideal for many, is hybrid working truly as flexible as some employers claim it to be?

In 2023, a survey from the Chartered Institute of Personnel and Development (CIPD) found that 49% of organisations were not even aware of the UK government's change to make the right to request flexible working from day one rather than after 26 weeks of employment.

Hybrid working does offer flexibility in terms of work location, with many believing this to be the key or sole facet. But is it truly flexible? This question has become increasingly pertinent, as more employers are seemingly calling for a return to the office or enforcing very strict WFH policies and procedures.

Elaine Mason, Belvedere Mead’s founder, strongly believes that true flexibility goes beyond the location from which you work. It means enabling employees to operate on working hours suited to their individual lifestyles, providing fluidity in workload, committing to technology that allows collaboration from anywhere, and above all, fostering a company vision and work culture that supports these practices. The idea that simply offering WFH as part of the job description is enough to define flexible working opportunities is ultimately hugely misguided. Elaine was one of the first individuals within the London Insurance Market that recognised that there was a lot of wasted talent, as many organisations refused to accept that part-time or job share opportunities could be part of their workforce.

“Whilst I always worked full time, I was horrified that incredible women, who wanted to combine a career with home-care responsibilities were denied that opportunity. Thankfully, attitudes have moved on, but it is a shame that legislation has had to be brought in to allow a more open-minded way of thinking and I worry that employers will regard true flexibility as a negative rather than a positive attribute.”

Elaine Mason - CEO and Founder of Belvedere Mead (Image: Belvedere Mead)
At Belvedere Mead, it’s about combining all factors needed to host an environment where everyone is doing their best work, however and wherever that may be. We understand the unique challenges faced by professionals returning to work after a career break. Whether due to family commitments or other personal reasons, returning after a period away from employment can feel daunting.

That is why our mission is clear. To provide a supportive environment where a fulfilling career seamlessly integrates with your family and personal life. Whether you're currently working or looking to re-enter the workforce, our flexible opportunities can make your return to the industry a positive and rewarding experience.

Meet Hayley: A Story of Success and Balance

One of our dedicated team members, Hayley Bayne, embodies the transformation possible with the successful integration of a flexible, tailored working structure. Hayley rejoined the workforce after a four-year career break. Talking about her inspiring journey, she shares:

"Joining Belvedere Mead early last year felt like a leap into the unknown. After a four-year career break to focus on my family, I feared I had lost touch with the industry. I wondered if the fast-paced market had left my skills behind. However, Belvedere Mead’s flexible options and amazing team quickly rid me of any imposter syndrome. Patient guidance and excellent training resources restored my confidence each day. Looking back, this was a clear indication of the company’s commitment to being forward-thinking and a people-first organisation.

"The supportive environment at Belvedere Mead, combined with part-time work-from-home opportunities, allowed me to balance my professional and family commitments effectively. My colleagues were always ready to help and answer my questions, which made a world of difference. The focus on continuous learning and professional growth in the hub of London’s Insurance Market has been incredibly rewarding, broadening my knowledge of industry trends and forming new relationships. This incredible journey has led to my recent promotion, showcasing the company’s commitment to my professional development and the supportive environment they foster."

Hayley Bayne - Client Executive, Claims and Review Services at Belvedere Mead (Image: Belvedere Mead)
How We Support Our Staff: 

• Flexible hours tailored to your lifestyle.
• Remote working options for convenience. 
• A supportive team environment. 
• Continuous opportunities for learning and professional growth, in the hub of London’s Insurance Market. 

Why Choose Belvedere Mead?

Here, it’s not just about filing a role, it's about nurturing potential and supporting a balanced life. We strive to create a company culture where flexibility and support are firm foundations, ensuring you thrive both personally and professionally.

As the Claims Delivery Specialists, we are committed to delivering our core values: Flexible, Expert, and Trusted, not just to our clientele but also to our team members.

Join us and rediscover your professional potential today!

For more information, get in touch with us at recruitment@belvederemead.com. Alternatively, you explore the positions we currently have available on the Find A Job page on DWP.gov.uk.